Lottery 2026 Registration

    External Customer Satisfaction Survey Form


    Dear Valued Customer, your feedback matters to us!
    Please take a few minutes to share your experience. Your responses will
    help us improve our operations and better serve you.

    SECTION 1 — Which Division/s did you visit?

    Please check all that apply.

    SECTION 2 — How Would You Rate Your Experience?


    Please select a number for each statement.
    5 = Excellent   4 = Good   3 = Satisfactory   2 = Fair   1 = Poor

    1. Timeliness – You were seen quickly and did not have to wait too long.

    2. Courtesy – Staff were friendly, polite, and treated you with respect.

    3. Professionalism – Staff behaved properly and represented the GGMC well.

    4. Knowledge – Staff knew their job and could answer your questions correctly.

    5. Accuracy – The information given to you was correct.

    6. Guidance – You were clearly informed of the next steps and what to expect going forward.

    7. Field Operations – You were satisfied with how GGMC staff handled operations in the field.


    Please share any ideas or suggestions for how we can better serve you (Optional):


    Your feedback will be used solely for improving our services.
    Thank you for your valuable input.

    External Customer Satisfaction Survey